Do you know what questions to ask your leads when you first get them on the phone? When you first meet them face to face?
What if you had a script that you could follow with the questions and lines to use to lead the conversation and uncover what you need to know from the client?
Using a script and list of questions in your initial calls and conversations with your leads is a simple, powerful step you can take to go from 'order-taking freelancer’ to ‘consultant.'
Stop taking orders like a freelancer
Think back to the last time you called a professional service provider. A doctor, lawyer, or accountant, for example. Someone you were calling on for professional advice.
How did the conversation go?
- Did the professional lead the conversation? (yes)
- Did they have a list of questions they walked you through? (yup)
- Did they use that information to assess if you were a fit to work with them? (100%)
Before professionals start discussing (or prescribing) solutions, they assess fit and make sure they understand your current situation. To do that, they'll ask questions like:
- What are you experiencing?
- What outcome are you looking for?
- What's your timeframe?
Simple and easy.
Because a professional has their list of questions and a script they can reference and follow, they can learn the most important, relevant information without wasting any of your time.
Wouldn't it be great if you could do the same?
Presenting, The Initial Call Script
By having a list of questions you can follow on your initial call with a lead, you’re making sure that you get the most important information that you need.
Before you write a proposal or prepare a quote, you can determine a lead is a good fit for your business.
And I've put together this initial call script for you to use.
You can order The Initial Call Script today. It's available for purchase right now for $19. Tap the big, green “Add to Cart” button and complete the checkout. Your copy of The Initial Call Script will arrive in your inbox 👍.